* Forrester Consulting * New Study
Woolworths have digitised their employee communication, implementing digital workplace platform WorkJam.
The retailer will use WorkJam across messaging, chat, training, surveys, polls and more to drive better communication for its front-line employees and improve operational and productivity efficiency.
Woolworths CEO Brad Banducci said the training and communication tool would give employees a stronger voice in the company.
“With WorkJam, our focus is on de-corporatising communication between the support office and frontline team members,” he said.
“By opening direct lines of communication, our aim is to give team members the knowledge they need to create unique customer experiences. We’re excited to put communication and training back into the hands of Woolworths team members.”
The original article can be found here.
Convenience & Impulse Retailing
WorkJam is the platform industry leaders choose for true frontline orchestration: task management, training, communications, staffing, and more.
WorkJam Partners with Worldwide Flight Services to deliver its Digital Frontline Workplace
WorkJam, the world’s leading digital frontline workplace for organisations has today announced a partnership with global air cargo logistics leader, Worldwide Flight Services (WFS). As the company seeks to improve employee retention and development, WorkJam will provide the tools and support necessary to deliver a successful digital transformation.
Forrester Study For WorkJam: Frontline Retail Workers Dissatisfied And Disconnected From HQ
Conducted by Forrester Consulting on behalf of WorkJam, the survey polled 502 business decision makers at some of the world’s largest employers of frontline workers.