Latest features focus on collaborative and transformative enterprise workforce communication helping to drive employee performance and engagement
New York, NY — January 15, 2018 – Today at the NRF Retail Big Show, WorkJam unveiled the latest version of its Digital Workplace Solution with major enhancements to its communication, training, surveys, and channels capabilities. This latest release further expands WorkJam’s offering with an end-to-end solution to enable a digital workplace for not only customer-facing employees but the entire organization.
“We’re excited about this latest release and the impact it will have on our customers and their workforces,” said Steven Kramer, CEO at WorkJam. “These new capabilities go beyond engaging frontline employees, they connect the whole organization. Merchandising, human resources and store operations are finally getting together around a single platform and making strategic decisions.”
Included in this latest release are features such as targeted micro-training with time tracking for off-shift training compensation that is improving compliance and reducing the time and cost of onboarding. Other features include enhancements such as associate level task management communication, allowing head office, district and local managers to assign tasks in steps to either a specific shift or directly to an associate.
This release also includes enhancements to WorkJam’s targeted communications features, enabling all levels of an organization to target communications to specific groups of employees based on any available criteria. This capability can drive more tailored campaign execution, more quickly deliver on strategic initiatives, enhance the enterprise’s ability to become more collaborative and allows the employee to truly take part in unique and relevant communication cycles.
“Target AU is proud to be a leader in the Employee Engagement space. Using a Digital Workplace solution like WorkJam has enabled us to connect and collaborate with our team members like never before,” said Stewart MacDonald, Head of Simpler Stores at Target Australia.
“Target is leading the retail market with its strategy to embrace, empower and engage its team members by providing them with a WorkJam-driven digital workplace. Axsium is honored help lead this ground-breaking transformation,” said Bob Clements, President of Axsium Group.
Target Australia deployed WorkJam within 3 months, integrated with its Kronos Workforce Management System.
Communication and collaboration is the key to a successful digital workplace. WorkJam is unique in that it is the only platform that can tie the communication side of a digital workplace to the operational side of WFM and HCM. Strategic communication enabled by WorkJam allows cross-functional departments to easily deliver and receive critical information across the organization.
“As important as delivering a consistent and high-quality customer experience has been, it’s become more important than ever to have a consistent and high-quality employee experience,” said Scott Knaul, President, SMK Workforce Solutions. “The WorkJam Digital Workplace has the ability to engage a retailer’s workforce better than anything has in the past. Whether it’s communicating about company initiatives, daily communication or providing visibility to the employee’s schedule, WorkJam is the platform that can ensure a retailer’s employees are engaged and feel more a part of connected community within their organization at all levels. The companies we work with that are using WorkJam are excited about how their employees have real-time access to information they never consistently had before.”
The WorkJam Digital Workplace includes integration with existing back-office systems in tandem with stand-alone capabilities to provide a seamless, real-time, digital employee experience which spans from scheduling, schedule execution including an open shift marketplace, communication, training, and operational task management. WorkJam unleashes the potential of workforces, drives employee engagement, reduces turnover and drives an improved customer experience.
WorkJam is exhibiting at NRF between January 14-16th at the Javits Center in New York at Booth #307 and will also be hosting a Big Idea Session featuring customers Macy’s and Target Australia.
The WorkJam Digital Workplace unleashes the potential of your enterprise workforce through agile scheduling, transformative communication, experiential learning and tailored recognition.
WorkJam increases sales conversion, drives down labor costs, lowers absenteeism and attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and engaged workforce. For employees, WorkJam delivers more control over their schedule providing work-life balance, as well as the opportunity to develop skills, improve sales acumen and maximize their earnings and advancing their economic well-being.