Talent Solutions RPO + WorkJam Powering Your Success Down to the Frontline

2021-08-30T14:26:54-04:00

ManpowerGroup Talent Solutions RPO and WorkJam are excited to offer a distinctive partnership and unique market proposition to employers of all sizes and industries. WorkJam and Talent Solutions RPO can help you build a competitive advantage in a commoditized environment. We regularly help customers achieve their hiring goals and a reduction Read more

Streamlining Operations Using a Frontline Digital Workplace

2021-08-06T09:21:07-04:00

Workforce Orchestration: employee training, communication, and management belong together Frontline workers require the right tools and information to be able to execute properly. This is why training, communication, and task management are essential. As an employer, you can address their most pressing by adopting a frontline digital workplace platform, which streamlines Read more

55 Ways to Orchestrate your Frontlines

2021-08-04T16:24:59-04:00

Best Practices Collected from Market Leaders How do market leaders use WorkJam to orchestrate their frontlines? Learn how to (1) drive operational efficiencies and compliance while (2) informing, engaging, and protecting employees. Complete the short form to access a collection of best practices from WorkJam customers. Read more

Case Study — Build v. Buy

2021-07-30T11:28:38-04:00

Case Study | Build v. Buy Why did this iconic tech giant switch from building to buying their Frontline Digital Workplace and why did they choose WorkJam? And, why did the multinational operator make the decision to buy this off-the-shelf software for one of their most critical business units? Read more

WorkJam Everywhere Video

2021-07-15T11:16:06-04:00

Watch: WorkJam Everywhere WorkJam Everywhere takes WorkJam’s enterprise-class, proven capabilities that our customers love — task management, employee self-service, open-shift marketplace, learning, and operational excellence — and modularizes them to be pluggable into a variety of employee-facing technologies and devices. This gives customers the benefit of both flexibility and choice of where Read more

WorkJam & Microsoft Teams

2021-07-14T06:58:20-04:00

Orchestrate your Frontline Workforce with WorkJam Everywhere, now available on Microsoft Teams As a Microsoft Teams customer, you have come to love and rely on a world-class communications platform that engages and inspires your information workers. Now it’s time to take Microsoft Teams to the next level by expanding your Read more

WorkJam Everywhere

2021-07-14T06:56:42-04:00

WorkJam Everywhere: Enable Frontline Orchestration Through Your Collaboration Platforms WorkJam Everywhere takes WorkJam’s enterprise-class, proven capabilities in task management, employee self-service, open-shift marketplace, learning, and operational excellence and modularizes them to be pluggable into a variety of employee facing technologies and devices. Frontend functionality is powered with a common backend Read more

Attract & Retain: Address your Labor Shortage Once and For All

2021-06-02T15:41:44-04:00

Attract & Retain With an average adoption rate of 84%, WorkJam Digital Workplace ensures organizations can interact directly with their entire workforce. Shorten time to productivity by turning new hires into valuable team members with WorkJam Training. Allow employees to swap and broadcast shifts to eligible coworkers or pick up additional shifts at Read more

Case Study – Global Coffee Brand

2021-06-03T16:43:10-04:00

Case Study | Optimized Onboarding, Communications, and Learning Live in 30 Days A global coffee franchise opened the doors to its first store in Australia in 2000 and has been opening coffee houses in Sydney, Brisbane, the Gold Coast, and Melbourne ever since. Before WorkJam, this customer relied on manual communication Read more

WorkJam for Retail Banks

2021-06-03T16:39:58-04:00

Drive revenue and increase customer loyalty with the WorkJam Digital Workplace Retail banks are changing, and knowledgeable workers are not sticking around long enough to make an impact. Customer facing employees are leaving because of a lack of both schedule and income stability, career prospects, and engagement. Implementing strategic change to Read more

Centralize, Target and Track Everything You Need Done at the Frontline

2021-06-03T15:34:20-04:00

Centralize, Target and Track Everything You Need Done at the Frontline The ability to communicate (and operate) in real-time across the entire organization has been proven critical in industries including Healthcare, Financial Services, Distribution, and more. There has never been a time where it’s more been important for leadership to Read more

Frontline Digital Workplace Overview

2021-09-26T20:10:00-04:00

WorkJam Digital Workplace Overview WorkJam is a proven, scalable, and compliant enterprise Digital Workplace Platform specifically designed for companies with frontline workers. As experts in driving employee engagement, efficiency, and productivity, we deliver lower operating costs while driving retention at the same time. WorkJam's modularized platform includes real-time Communication tools, Training, Task Management, Read more

How Technology and Innovation Enable Diversity and Inclusion

2021-06-03T16:46:43-04:00

How Technology and Innovation Enable Diversity and Inclusion To stay competitive in both the consumer and employment landscape, organizations must step up their initiatives around digital transformation (DT) and diversity & inclusion (D&I). DT and D&I may seem like two disparate concepts, but they align quite well. Succeeding at both requires Read more

Enable Diversity & Inclusion Down to the Frontline

2021-06-03T16:47:28-04:00

Enable Diversity & Inclusion Down to the Frontline Worker expectations have evolved significantly. Modern employees — especially those working on the front lines — expect a digital relationship with their employers that allows them to easily connect and communicate. They’re also choosing to work for organizations that meet certain moral Read more

Case Study – Scheduling and Shift Management

2021-08-05T11:53:56-04:00

Case Study | Scheduling and Shift Management Our customer was looking to implement a technology solution that not only made scheduling easier and more efficient but also wanted to improve employee morale and the customer experience as a result. They achieved an activation rate above 90% with the chosen WorkJam modules. Read more

Case Study – Total Workforce Orchestration

2021-08-17T12:35:51-04:00

Case Study | Fortune 500 Retailer This retailer has multiple divisions including grocery, liquor, and convenience and employs over 200,000 people–making it one of the biggest employers in the region. Their size offers their customers major advantages, such as competitive prices, easy access to goods, and impeccable customer service. Through a Read more

WorkJam Task & Audit

2021-04-02T11:52:42-04:00

WorkJam Task & Audit Overview Organizations need to take their task management out of the back office and put it squarely where it belongs: on the floor and in the hands of the people actually doing the tasks. Simple checklists and dated progress reporting have been replaced by real-time multi-step task assignments down to Read more

55 Ways to Become a Resilient Convenience Store

2021-03-18T14:16:56-04:00

Worksheet Best Practices Collected from Market Leading Convenience Stores Collaboration across business functions is key when it comes to the competitive c-store environment. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase operational efficiency while Read more

Workshop: Task & Audit Excellence, Without Smoke & Mirrors

2021-08-17T12:19:16-04:00

Tuesday, July 27, 2021 1:00 PM Eastern Time To maximize efficiency and savings while improving processes, organizations need to take their Task Management out of the back-office and put it squarely where it belongs: Onto the floor and in the hands of the people doing the tasks. WorkJam’s next-generation Read more

Digital Launchpad

2021-06-03T16:45:09-04:00

Data Sheet| Digital Launchpad WorkJam Digital Launchpad enables any organization to provide their frontline employees with a single point of entry for any external application in their IT portfolio. While employees benefit from a simple to use, unified platform, organizations are able to target and deliver all pertinent application access within Read more

How Open Shift Bidding via Crowdsourcing Delivers the Optimal Employee & Customer Experience

2021-03-12T17:16:51-05:00

White Paper & Video | How open shift bidding via crowdsourcing delivers the optimal employee & customer experience  Data show that attracting and keeping employees today requires more than just offering traditional benefits. And “old school” workplaces that offer limited flexibility are largely becoming unpopular in today's employment landscape. To become Read more

WorkJam Engage Overview

2021-04-02T11:48:58-04:00

WorkJam Overview WorkJam is the only operations platform that brings together communications, learning, and task management into a single mobile app. It’s the platform industry leaders choose to connect and direct their frontline and achieve the full potential of their frontline workforce. WorkJam streamlines operations and communications helping you to drive a consistent customer Read more

Workplace Communications – An Updated Model for 2021 and Beyond

2021-03-10T13:33:07-05:00

White Paper | Workplace Communications Ask any organizational leader about the problems they wish they could solve with the wave of a wand, and you'll get similar responses. "Reduce turnover and absenteeism." "Fewer safety incidents." "For tasks to be done well, efficiently, and in compliance with standards and regulations." "Knowledgeable and helpful Read more

Case Study – The Beauty of Frontline Orchestration

2021-08-18T11:10:50-04:00

Case Study | Fortune 500 Beauty Retailer The visionary retailer prides itself on anticipating trends and staying ahead of new challenges, that’s probably why they are well within the Fortune 500. One of their main goals was to develop the perfect processes to meet the needs of the 21st-century marketplace and Read more

Case Study – More Than Just a Convenience

2021-08-17T10:12:09-04:00

Case Study | Petro Franchisor The challenge: Because of their franchise model, the workers representing the brand are not direct employees; thus, they are precluded from accessing the contact information of all their frontline workers. It was impossible to make sure all of their associates had the tools and training they needed Read more

Case Study – A Stylish and Sleek New Space: Big Box Home Retailer

2021-03-04T14:20:28-05:00

Case Study | Big Box Home Retailer Blinded for anonymity, this home retailer's story showcases how embracing a digital workplace transformed operations. A big-box home decor retailer wanted to communicate better to their frontline workers and become more efficient operationally. With the arrival of COVID, their demand skyrocketed, and both goals turned Read more

Badges Leaderboards

2021-02-12T12:58:20-05:00

Data Sheet Whether it's 1,000 employees or 200,000, efficient management relies on the ability to connect with the right people at the right time. WorkJam provides an effective, scalable solution with badges and the Target Audience Engine that drives it. Whether it be exclusive communications, trainings, rewards or even access to certain Read more

Case Study – Global Mobility

2021-03-23T14:06:37-04:00

Case Study This leading global mobility provider knows that when your offerings are similar to your competitor's, customer service is what sets you apart—as such, keeping their employees engaged and efficient is a major priority. In 2020, however, another priority arose: keeping employees well. As the COVID-19 pandemic roared through America, Read more

Data Studio

2021-01-18T16:39:54-05:00

Data Sheet WorkJam Data Studio enables organizations to mine and display data about their frontline workforce. Our comprehensive data set includes virtually any action an employee takes within WorkJam, from reading messages to taking trainings, executing tasks all the way to swapping shifts, and more. In addition, we bring in other Read more

IO Composer

2021-04-06T11:54:26-04:00

Data Sheet WorkJam IO Composer is a seamless orchestration tool that connects, transforms, and posts data to and from WorkJam APIs. IO Composer’s pre-built connector library allows for lightning-fast, visual integration with any system or technology. This allows for accelerated real-time integration of data between WorkJam and countless other systems, platforms, Read more

Operations Planner

2021-01-18T16:07:29-05:00

Data Sheet WorkJam Operations Planner is a new project management module that works in tandem with WorkJam Task Management to enable the planning and execution of complex, enterprise-wide projects that start at the corporate office and flow down to multiple locations. By connecting corporate to the frontline, organizations can effectively roll Read more

2020 Hindsight – The Frontline Must Be Digital

2021-02-02T18:21:16-05:00

On-Demand Webinar View On-Demand As we now look at 2020 in the rear-view mirror, join us to discover: • The major employee engagement themes and learnings from the last 10 months. • The winning approach to survive and thrive that will also see your operations Read more

WorkJam for Senior Living and Post-Acute Care Providers

2021-01-15T17:10:23-05:00

Data Sheet: WorkJam for Senior Living and Post-Acute Care Providers More than ever, senior living providers are simultaneously scrutinized by their quality of care, resident satisfaction, and their associated costs. Add to that pandemic-related burnout as well as attrition rates of 40% during the first month, and 2021’s main operational challenge for Read more

Case Study – Zagame’s

2021-03-15T15:55:29-04:00

Case Study | Zagame Corporation Zagame’s believes that when their employees are happy, their customers are happy. As a result, their business goals involve setting up systems, processes, and tools that make life easier for their employees. WorkJam enabled Zagame’s to help their employees increase camaraderie during a stressful time, learn new Read more

Case Study – Village Entertainment

2021-01-11T19:58:27-05:00

Case Study | Village EntertainmentHighly dependent upon the presence of large crowds, the entertainment industry has faced unique challenges during the coronavirus pandemic. As such, industry leaders have been tasked with managing an unprecedented challenge: keeping employees—and by extension, the public—informed, engaged, and safe amidst a maelstrom of regulatory changes and shutdowns.Fortunately, Read more

Video Case Study – Zagame Corporation Mobile Punch + Health Check

2021-01-11T19:03:44-05:00

Video Case Study | Zagame Corporation Zagame Corporation is one of the Australian hotel and service industry’s most respected and well-known businesses. Pre-pandemic, Zagame single-handedly set the standard for many venues of their kind in Australia. Their tradition of excellence carried itself into the pandemic when operations changed to reflect the Read more

WorkJam Digital Loss Prevention

2020-12-18T14:39:05-05:00

Data Sheet Data breaches are something you want to prevent at all costs, and your organization has probably already deployed firewalls and multilayered authentication to its internal systems so that no one can get in and breach data, but what about your digital workplace or communications platforms? WorkJam’s DLP functionality helps Read more

How to Develop and Achieve a Resilient Workforce

2021-07-08T13:40:19-04:00

White Paper Keeping employees productive is a challenge that just about every enterprise faces. Managing teams across multiple locations is a demanding task. The challenges of disseminating information and motivating your workforce reaches a whole new level when operations change quickly, e.g. pandemic. Our white paper covers a range of topics Read more

The Learning Experience at Tomorrow’s Workplace

2021-02-01T13:26:47-05:00

White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

Navigating Uncertainty by Creating a Resiliency Framework

2020-12-02T16:17:44-05:00

White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

Humanizing Your COVID-19 Response – 4 ways to do it right

2020-12-02T16:16:00-05:00

White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

A Day in the Life of a Registered Nurse

2020-12-02T10:55:41-05:00

White Paper Learn how digitizing a nurse’s administrative tasks through a digital workplace will not only help to alleviate the overwhelm and fatigue, but will help to provide better patient outcomes. In a recent study, 11% of nurses admitted to making a mistake at work simply because they were tired. The Read more

A Day in the Life of a Nurse Manager

2020-12-16T08:01:13-05:00

White Paper In the current nursing landscape, the majority of processes are manual and paper-based. All of these daily manual aspects of nursing and more can be digitized, so that nurse managers are better able to oversee their units. Manual processes take time out of a nurse manager’s already full day, Read more

Shift Bidding

2020-12-14T13:22:57-05:00

Data Sheet | Shift Bidding Union and employee contracts are complex, with unique contract rules that can vary by region, state, or location. When it comes to scheduling in a union environment, it’s often required for employees to be able to choose their shifts, while seniority, tenure, and other factors play Read more

WorkJam – The Frontline Digital Workplace

2021-02-26T17:03:43-05:00

What do you call the one app and platform that connects, directs, and inspires your desk-less workforce? At WorkJam we call that the Frontline Digital Workplace. Built for the complexities of today’s business and trusted by iconic brands, WorkJam is designed to enable management agility and workplace resilience — every day. In Read more

How a Digital Workplace Can Relieve Labor Challenges in Warehousing & Distribution

2021-01-18T15:41:34-05:00

White Paper Warehousing and distribution operations currently face no shortage of challenges. It’s critical that managers and executives in the warehousing and fulfillment space take measures to address these issues and retain employees. Digitizing administrative labor functions offers significant improvements that span productivity, efficiency, and employee engagement. These solutions give workers Read more

The WorkJam Digital Workplace and UKG Dimensions Data Sheet

2021-02-15T12:00:00-05:00

WorkJam and UKG Dimensions Data Sheet Historically, departments such as HR, Accounting, and Operations use a multitude of systems to manage their processes, making it difficult for non-desk employees to access the information they need, when they need it. WorkJam has created an integration with UKG Dimensions that enables the head office Read more

Case Study – Australian Retailer

2020-10-22T15:46:39-04:00

Case study | Leading APAC RetailerHow can businesses cope with the upheaval massively unpredictable demands caused by COVID-19?Best practice points to clear and consistent communication with employees as key factor to keeping operations running as smoothly as possible.But to get into an excellent position to react, adapt, and communicate quickly this and Read more

Humanizing the COVID response

2020-11-24T11:15:33-05:00

On-Demand Webinar Operational Resiliency has been the focal point for business in 2020 but there is also the Human Resource perspective, its impact on your hourly employees. For employees who are active, furloughed or otherwise, COVID has had a devastating effect on hourly workers. It has upended their financial Read more

5 Urgent Challenges U.S. Retailers are Facing Amidst COVID-19

2020-09-09T16:42:39-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic. Discover how to navigate the following in our latest white paper: Manage absences with ease Execute Read more

5 Urgent Challenges Australian Retailers are Facing Amidst COVID-19

2020-09-09T13:42:58-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic.Discover how to navigate the following in our latest white paper:Manage absences with easeExecute effective lockdowns and boot-upsImplement Read more

5 Urgent Challenges British Retailers are Facing Amidst COVID-19

2020-08-13T17:12:24-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic.Discover how to navigate the following in our latest white paper:Manage absences with easeExecute effective lockdowns and boot-upsImplement new Read more

How to Become a Resilient Organization?

2021-07-28T15:20:52-04:00

How to Become a Resilient Organization? As businesses continue to adapt to ever-changing conditions, the pandemic feels more like a roller coaster and not the fun kind. The primary questions remain: How can we connect with hourly staff in real-time? How can we certify both employees and locations on the latest Read more

Programme de gestion de la crise de la COVID-19 en cinq jours

2020-08-11T16:14:46-04:00

Programme de gestion de la crise de la COVID-19 en cinq jours Communiquez avec toute votre première ligne dès la semaine prochaine Aujourd’hui plus que jamais, vos employés se tournent vers vous pour que vous les guidiez. WorkJam vous permet de communiquer en temps réel avec tous vos effectifs à l’échelle de Read more

Grocery eCommerce has arrived: How to make it profitable and scalable within 30 days

2020-08-04T16:48:01-04:00

Data Sheet | WorkJam & Digital Goodie WorkJam enables grocers to bridge the communication gap between corporate, management, and frontline employees, with real-time messaging, micro-training, ExpressPay, schedule, and task management. Digital Goodie delivers a fully customizable eCommerce and fulfillment platform that connects online and brick and mortar into a seamless experience Read more

WorkJam for Human Resources

2020-08-04T16:15:12-04:00

Data Sheet | WorkJam for Human Resources A digital workplace has the potential to transform how Human Resources teams operate, making them more efficient and more impactful across the entire organization. WorkJam provides a complete solution to deliver on your brand’s promise, driving and supporting your HR, WFM, LMS & OPS Read more

WorkJam for Training Departments

2020-08-04T15:21:33-04:00

Data Sheet | WorkJam for Training Departments Workplace training has historically been a backoffice system. Learning management systems (LMS) are a necessity, but so are the completion rates you work so hard to achieve. The challenge has always been that you need your associates to learn new skills as much as Read more

ExpressPay: Improve Retention and Performance

2020-07-15T12:05:00-04:00

White Paper | ExpressPay Employing financially stressed workers leads to issues like attendance violations, higher training costs, and reduced employee retention. Ultimately, all that translates to subpar customer experiences and lower sales. There is a solution to improve employees' financial wellbeing: ExpressPay. More than just a perk that you offer to Read more

WorkJam & Microsoft Teams

2021-07-12T17:54:23-04:00

Orchestrate your Frontline Workforce with WorkJam Everywhere, now available on Microsoft Teams As a Microsoft Teams customer, you have come to love and rely on a world-class communications platform that engages and inspires your information workers. Now it’s time to take Microsoft Teams to the next level by expanding your reach Read more

On-demand webinar – Winter is coming: It’s time to prepare!

2020-07-07T13:12:06-04:00

On-demand webinar The first winter post-COVID has some unique problems to solve…  Your business has reopened, you are operating as safely as possible, so customers are returning, and the corona crisis is passing behind you. Right?   Not quite... Winter Is Coming, and this winter (the first post-COVID winter!) is predicted Read more

Healthcare: How paying it forward increases retention and patient satisfaction

2021-03-04T16:04:25-05:00

Data sheet | WorkJam Express Pay for Healthcare WorkJam helps employers pay-it-forward, driving employee retention and patient satisfaction simultaneously by enabling same day pay. By fostering employee wellbeing, you help reduce financial stress, the most significant stressor of the hourly workforce. WorkJam ExpressPay solves all this by allowing employees to obtain a Read more

How paying it forward increases both retention and customer experience

2021-03-05T09:41:24-05:00

Data sheet | Module overview: ExpressPay Directly improve the customer experience (CX) by enhancing the employee experience (EX). By fostering employee wellbeing, you help reduce financial stress, the most significant stressor of the hourly workforce. Employees often try to solve their financial problems via usurious solutions from payday loans to 3rd party Read more

Case Study – Chatime

2021-02-09T20:13:16-05:00

Case study | Chatime Chatime is a global teahouse franchise with 1,000 plus corporate and franchise stores in 38 countries including Australia, the United States, and Canada. With bubble tea as its signature product, Chatime dominates the Australian tea market with its distinctive purple branding and innovative marketing campaigns. Chatime is Read more

On-demand webinar – Pandemic rebound for franchise: restart with realtime communications & training in 5 days

2020-07-07T13:15:42-04:00

On-demand webinar On-boarding... Re-boarding… New health and safety procedures… Keeping staff safe at all times… Training and upskilling crews to the “new normal”… Franchise management teams are grappling with major challenges on how to restart or ramp up their operations as states and counties roll out plans to reopen in the wake of the COVID pandemic. WorkJam has Read more

Next-Generation Health Check

2021-09-26T20:08:10-04:00

Data sheet As businesses around the world work to stay open, or reopen, the onus is on employers to ensure staff is safe. To create this safe work environment, employers must have the right technology and strategy in place to minimize the risk of exposure to employees and customers. Comprehensive testing is Read more

Food Service: 55 Ways to Become a Resilient Organization

2021-03-03T13:03:55-05:00

Worksheet Best Practices Collected from Market Leading Food Service Organizations To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools Read more

C-Store: 55 Ways to Become a Resilient Organization

2021-03-03T13:04:09-05:00

Worksheet Best Practices Collected from Market Leading Convenience Stores To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase Read more

Retail: 55 Ways to Become a Resilient Organization

2021-03-03T13:04:23-05:00

Worksheet Best Practices Collected from Market Leading Retailers To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase operational Read more

55 Ways to Use WorkJam During COVID-19

2021-03-05T16:22:46-05:00

Worksheet Best Practices Collected from Market Leading Organizations To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase operational Read more

WorkJam Essentials Package

2021-09-26T20:08:39-04:00

Data sheet | Start communicating with all of your frontline employees by next week Companies from Forward Corporation to Shell, from Village Cinemas and Sticky Fingers to Ulta, are using use WorkJam’s Digital Workplace Platform to navigate the business challenges & opportunities and align over 2 million frontline associates towards the same Read more

On-Demand Webinar: How to Achieve a Productive Digital Workforce

2020-06-30T17:16:56-04:00

On-demand webinar Over the recent week's businesses have continued to grapple with how to effectively manage their staff during the current crisis and beyond. A number of pressing questions have left many wondering what the 'new normal' will look like and how it will impact overall operations? Effective digital and communication strategies are Read more

WorkJam Schedule Management

2021-06-30T12:43:02-04:00

WorkJam Schedule Management WorkJam's helps employees and managers eliminate their scheduling woes. Managers are freed from the pressures of trying to please everyone and spend less time worrying about or working on schedules. Employees are empowered to manage their availability with or without management approvals, so you always know who can work. Everything Read more

Operations: Improve Frontline Execution, Compliance, and Customer Satisfaction

2021-03-03T13:05:02-05:00

WorkJam for Operations Whether it’s healthcare or retail, distribution centers, or manufacturing, there is an overreliance on manual processes. To communicate with frontline workers, leadership depends on location managers to physically distribute information printed out in black and white or face-to-face conversation. There is no easy way to ensure frontline staff is aware Read more

WorkJam for Internal Communications

2020-09-22T11:27:16-04:00

WorkJam for Internal Communications When an organization lacks modernized communication channels, customers deal with a poor experience as a result of frontline employees who lack up-to-date information about products and services. WorkJam offers four communication solutions that can fit a wide array of use cases. And, all WorkJam solutions apply the principle Read more

COVID-19 Communication Continuity Package​ – Australia

2020-06-03T19:44:20-04:00

As retail responds to the COVID pandemic your frontline workers are looking to you for direction–now more than ever. The ability to safely communicate and train is paramount during a time of crisis, to keep everyone up to date on policies and swiftly execute on decisions.  Leading local companies like Woolworths, Target, Chatime, Village Entertainment and Fitness Lifestyle Group already leverage WorkJam’s Digital Workplace Read more

How to Improve Frontline Operations with Actionable Insights?

2021-03-03T13:05:23-05:00

Data Sheet | Module overview: Analytics Improve your frontline operations with actionable insights. WorkJam Analytics enables data-backed decisions with reports on Communication success App usage Training completion Shift coverage Interactive reporting allows you to drill down into details or zoom out for a strategic overview. Schedule regular delivery directly into your inbox. Read more

On-Demand Webinar: How Leading Companies are Managing Frontline Staff Through the Pandemic and Beyond

2020-06-05T12:22:55-04:00

On-Demand Webinar Management teams at both essential and non-essential businesses are grappling with major questions about how to manage their frontline staffs as the COVID-19 pandemic runs its course. WorkJam has co-developed a framework with its customers, some of the most recognizable global, large and mid-size companies in the world, to assist management teams in being ready to address these Read more

Distribution Centers: Increasing retention and improving the employee experience

2021-03-03T13:05:40-05:00

Data Sheet The logistics sectors struggles with labor shortage–a turnover rate above 30% is common among distribution centers. WorkJam’s Digital Workplace for frontline employees solves the labor challenge while increasing the productivity of your workforce with: Enhanced shift management and coverage with easier labor law compliance Better communication with the workforce Read more

Forrester: The Total Economic Impact™ Of WorkJam’s Digital Workplace

2021-07-12T09:10:19-04:00

Forrester: The Total Economic Impact™ Of WorkJam’s Digital Workplace WorkJam commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively examine the potential ROI that organizations may realize by deploying its WorkJam’s Digital Workplace. The purpose of this study is to provide readers and prospects Read more

Crisis Management

2021-09-13T10:17:41-04:00

Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more

Utilizing a Digital Workplace in a Healthcare Environment

2020-08-10T16:51:15-04:00

White Paper | Utilizing a Digital Workplace in a Healthcare Environment There is no doubt that there is a crisis in healthcare; with tightening labor budgets, resource challenges, and increasing patient expectations, no wonder turnover has been averaging 25% for the past few years. Of the employees who remain, they feel stressed Read more

Webinar: How a Digital Workplace can Solve Burnout in Healthcare

2021-06-10T10:48:51-04:00

Webinar Recording: How a Digital Workplace can Solve Burnout in Healthcare Holly Harron, BSRT, RRT, AE-C, CPHQ – 30-year healthcare veteran​ and current WorkJam Solutions Engineer​, shows how WorkJam engages and enables employees to manage their work-life balance, while allowing their managers to make sure that they get the patient coverage they Read more

WorkJam and Kronos: Total frontline workforce engagement for healthcare

2020-07-30T13:38:48-04:00

Data sheet WorkJam, the leading global Digital Workplace Platform for frontline employees, and Kronos, the market leader in workforce management solutions, have partnered to create the ultimate employee experience. Together, WorkJam and Kronos enable customers to provide their frontlines with a solution to train, develop, motivate, engage, and retain employees. WorkJam adds Read more

Is Shadow IT Putting Your Company at Risk?

2021-03-05T10:05:06-05:00

White paper Non-compliance, data loss, skewed labor analytics, safety concerns. These are just a few of the substantial risks that Shadow IT poses for organizations in today's workplace. Learn how to curb Shadow IT while driving engagement, productivity and profit margins. Together with Axsium Group, the world’s leading workforce management consultancy, we compiled a Read more

Watch: WorkJam’s NRF 2020 Big Idea Session featuring Diane Randolph, Ulta Beauty CIO

2020-07-01T11:18:44-04:00

WorkJam talks Ulta Beauty has been lauded for its top performance in the retail industry—leading the way with an exceptional in-store experience and fostering enviable customer loyalty with highly engaged and productive frontline associates. At NRF 2020, Diane Randolph, Ulta Beauty CIO, joined WorkJam on stage to discuss how Ulta Beauty is bringing together Read more

Why Organizations Need to Rethink Frontline Execution

2021-01-21T13:28:56-05:00

White paper | Why organizations need to rethink frontline execution Whether you are in retail, healthcare, manufacturing, or another industry, every organization’s leadership team strives for greater efficiency. The goal? Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in Read more

RFP Template

2021-03-22T16:34:34-04:00

An RFP for Digital Transformation Projects  WorkJam has researched and designed a template for modern digital transformation projects—task management, communication, staffing, training, etc. Through the observation of the most recent, successful digital transformation projects across industries, the RFP template combines the necessities for modern projects. The template contains the most important points Read more

WorkJam and Blue Yonder: How to Deliver Frontline Workers A Complete Solution That Fits in The Palm of Their Hands

2021-03-05T11:04:22-05:00

Data sheet | The WorkJam Digital Workplace and Blue Yonder Managing and engaging a non-desk workforce across multiple locations comes with challenges. Employees want control over their schedules while managers need to focus on meeting KPIs without worrying about shift changes. Corporate requires a way to disseminate training and communication to all levels of the organization Read more

WorkJam and Kronos

2021-03-05T11:06:10-05:00

The WorkJam Digital Workplace and Kronos Workforce Dimensions  Optimizing the customer experience is every organization’s goal – but unique challenges make this difficult to achieve:  • Corporate needs a way to communicate directly with the non-desk workforce in order to offer training, rewards, and incentives. • Managers need more time to focus on Read more

Utilizing a Digital Workplace in a Franchise Model

2020-07-29T15:53:18-04:00

White paper 79% of customers say they want a personalized in-store experience. For franchise organizations, the key to keeping customers satisfied is ensuring a consistent customer journey – every time at every location.  However, in most franchise organizations, corporate doesn’t have a direct connection to frontline workers, which means training, compliance, and corporate communication are Read more

Retail Apocalypse or Retail Opportunity?

2021-03-05T11:12:57-05:00

Retail Apocalypse or Retail Opportunity? Retail Apocalypse… or Retail Opportunity? Another week, another headline about how online shopping is “killing” traditional retail.   The retail landscape is changing. And retailers who don’t keep up with changing consumer attitudes and habits are the ones who may not survive.  The Future of Retail – 2020 and Beyond Read more

A Day in the Life of a Restaurant Manager Using A Digital Workplace

2021-03-05T11:15:24-05:00

A Day in the Life of a Restaurant Manager Using A Digital Workplace Learn how a digital workplace solution can create an engaged workforce and prevent attrition. Food Service managers are increasingly spending too much time dealing with administrative tasks like scheduling, hiring, and making sure frontline employees have all the Read more

How can C-Stores Build Customer Loyalty and Drive Revenue?

2021-03-05T11:23:49-05:00

How can C-Stores Build Customer Loyalty and Drive Revenue? C-stores face unique challenges that are getting in the way of building customer loyalty and increasing revenue. Corporate has very limited lines of communication with frontline workers to share product promotions, brand guidelines, and standardized training.  Store and regional managers need to ensure tasks Read more

Food Service: Boost repeat business and create a pleasurable dining experience

2021-03-05T11:53:12-05:00

Food Service: Boost repeat business and create a pleasurable dining experience Unleash the potential of your frontline workforce with WorkJam.  Attrition levels in the food services industry hit a whopping 74.9% in 2018. Frontline employees struggle with careers where they feel a lack of engagement and, as such, leave after only a few months.  Managers find themselves Read more

How to Drive customer experience and reduce costs in Grocery?

2021-03-05T11:55:14-05:00

How to Drive customer experience and reduce costs in Grocery? The grocery landscape is quickly shifting, along with customer and employee expectations. With external factors rapidly changing, grocery stores need to alter their labor processes — everything from communication to training to customer service. Corporate requires efficient ways of communicating with Read more

How can Retailers drive revenue and increase customer loyalty?

2021-04-30T06:28:19-04:00

How can Retailers drive revenue and increase customer loyalty? Adapt to the ever-changing retail landscape while improving the customer experience.  WorkJam helps create new workplace efficiency and keeps employees engaged. We provide a single solution that unleashes the potential of frontline workers. WorkJam makes it easier for organizations to:  Retain employees through predictable scheduling and self-service career development  Communicate Read more

What is the ROI of a Digital Workplace?

2021-03-05T12:00:35-05:00

What is the ROI of a Digital Workplace? Calculate the ROI of your Digital Workplace Initiative Building a business case for a Digital Workplace initiative is an essential step in obtaining approval and funding.  There’s a methodical, data-driven approach that anybody can use to tell a powerful story about the transformative Read more

2020 and Beyond

2020-06-09T13:37:36-04:00

Prepare for the Future of Retail with a 15-minute Strategy Call The rise of online retailers. The surge in sourcing cost. The customer experience challenge. Like it or not, retail is undergoing an irreversible shift. And more than anything, a change of perspective is necessary to uncover the opportunity that lies in Read more

A Day in the Life of an Engaged Food Service Employee

2021-03-05T16:21:35-05:00

A Day in the Life of an Engaged Food Service Employee In food services, turnover has reached a crisis point—as of 2018, the turnover rate for the industry was 74.9%. Managers devote too much time to finding new employees, training them, and doing what they can to keep them—only to have to Read more

What is a Digital Workplace… And Why Do You Need One?

2021-09-27T10:06:10-04:00

White Paper | What is a Digital Workplace... And Why Do You Need One? Digital workplace platforms are creating a lot of chatter in executive circles. The companies who swear by them say they can improve employee engagement, reduce turnover, and even boost the bottom line. What are digital workplaces, though? And Read more

Webinar: How Did Ulta Unleash the Potential of Its Workforce?

2021-03-05T16:27:40-05:00

Webinar: How Did Ulta Unleash the Potential of Its Workforce? At NRF 2019, Ulta Beauty joined WorkJam on stage to discuss employee engagement and the role of digital workplace technologies. The National Retail Federation Big Idea Session covered digital workplace platforms, what to look for when comparing solutions, and how to align stakeholders to Read more

A Day in the Life of an Engaged Retail Employee

2019-08-02T11:05:47-04:00

Download: A Day in the Life of an Engaged Retail Employee Employee turnover running rampant, while unemployment rates brush against historic lows; a perfect storm for retailers, who operate in a highly competitive environment with razor-thin margins. A Day in the Life of an Engaged Retail Employee examines the common causes of Read more

On-Demand Webinar: How Leading Companies Are Managing Frontline Employees Through the Pandemic and Beyond

2020-06-03T19:44:10-04:00

On-Demand Webinar Management teams at both essential and non-essential businesses are grappling with major questions about how to manage their frontline employees as the COVID-19 pandemic runs its course. WorkJam has co-developed a framework with its customers, some of the most recognisable global, large, and mid-size companies in the world, to assist management Read more

A Day in the Life of an Engaged Retail Associate

2019-08-02T11:08:42-04:00

Download: A Day in the Life of an Engaged Retail Associate Employee turnover running rampant, while unemployment rates brush against historic lows; a perfect storm for retailers, who operate in a highly competitive environment with razor-thin margins. A Day in the Life of an Engaged Retail Associate examines the common causes Read more

What is the WorkJam Difference?

2021-03-05T16:29:17-05:00

What is the WorkJam Difference? WorkJam has set a new standard for digital workplace platforms, transforming how our customers manage their workforce and day-to-day operations. From our platform design to our team's industry experience to our security, WorkJam sets itself apart from other technologies, point solutions, and consultants in the market. Download The Read more

Security Overview: How to protect your mission-critical data, assets and people from theft, mismanagement or attack?

2021-03-05T16:31:22-05:00

Security Overview: How to protect your mission-critical data, assets and people from theft, mismanagement or attack? Implementing a digital workplace platform can completely transform employee engagement and productivity. Instead of relying on outdated, inefficient paperwork and procedures, employees can stay up-to-date, manage their shifts, participate in training and so much more, Read more

How to Get Buy-In for a Digital Workplace

2020-07-29T16:13:15-04:00

White Paper: Building Internal Alignment for Your Digital Workplace Initiative You know a digital workplace platform can do amazing things for your business, and you’re excited to get the project moving forward. To make that happen though, you need the rest of your leadership team to agree. And some of them might be Read more

Shift Management: Increased Engagement Through Smarter Staffing

2021-03-05T16:34:33-05:00

Data sheet | Module overview: Shift Management Common scheduling issues lead to many frontline employees feeling unsatisfied. And managers find themselves doing a lot of extra work checking and double-checking people’s availability. Only to find they didn’t get it right. Even worse, they schedule someone for a shift, only to discover they Read more

Open Shift Marketplace: Effortless Labor Crowdsourcing

2021-05-05T17:49:41-04:00

Data sheet | Module overview: Open Shift Marketplace Filling open shifts can be a challenge for managers. Even when there are enough employees to satisfy the needs of the schedule, those employees aren’t always available to work. This leads to managers making a lot of outbound calls while racing to fully staff Read more

Training: How to Achieve Deeper Engagement with Intuitive Training?

2021-03-05T16:41:23-05:00

Data sheet | Module overview: Training & Assessment Getting your frontline the training they need to deliver on your brand promise can be a challenge. Companies create thoughtful training programs to encourage engagement, but there’s often no way to know if the training was effective. Or, if it’s even been delivered. Managers Read more

Documents: A Centralized Workplace for all Departments

2021-03-05T16:43:06-05:00

Data sheet | Module overview: Document Sharing & Creation WorkJam brings all departments into one digital workspace and makes it easy for them to distribute important documents to frontline employees. This eliminates the need for using the personal email addresses of frontline employees. It also saves both time and money (ink, paper, Read more

How to Embrace a Bring Your Own Device Policy in the Workplace

2021-06-04T09:10:20-04:00

BYOD Data Study WorkJam surveyed hourly workers and explored employee sentiment around Bring Your Own Device (BYOD) policies. Our study found that today’s hourly workforce has little pushback when it comes to the idea of implementing a BYOD policy at work. Further, the study cites scheduling and communication pain points as reasons for leaving Read more

How to Unleash the Ultimate Employee Experience?

2021-03-05T16:48:24-05:00

How to Unleash the Ultimate Employee Experience? At NRF 2018, Target Australia, Macy's, and Axsium Group joined WorkJam on stage to discuss digital workplace technology. The National Retail Federation Big Idea Session covered how to unleash the potential of an enterprise workforce, their experiences with the WorkJam’s Digital Workplace platform, and the impact it Read more

The WorkJam Digital Workplace Video

2020-06-19T14:45:05-04:00

We are proud to introduce you to the WorkJam Digital Workplace - a new and exciting engagement tool that bridges the gap between existing back-office systems and the needs of today business and emerging workforce. WorkJam is a mobile and web-based digital workplace platform that unleashes the potential of your enterprise workforce through Read more

A Recipe for Success – Sticky Fingers Case Study

2020-06-18T11:55:57-04:00

Download: A Recipe for Success - Sticky Fingers Case Study Read how Sticky Fingers uses WorkJam’s mobile-first digital workplace platform to drive operational efficiencies and improve the employee experience. Download the case study, A Recipe for Success - Sticky Fingers Case Study, to learn how WorkJam can help restaurants and other service organizations Read more

Webinar recording: To Improve Customer Experience, Focus On Your Digital Employee Experience

2020-06-23T16:06:12-04:00

On-demand webinar To improve customer experience, focus on your digital employee experience showcases research and data you can use to support improving the digital employee experience in your organization and shares how that investment will impact your customer experience. David Johnson, a guest from Forrester, presents his surprising employee experience research findings, along Read more

Webinar: Take Control of Your Digital Workplace

2018-10-07T17:02:31-04:00

Webinar: Take Control of Your Digital Workplace Take Control of Your Digital Workplace, a webinar recorded on June 2, 2018, provides an overview of the importance of developing a digital workplace strategy, enhancing workplace security, and creating new opportunities to drive workplace engagement. Bob Clements, President of Axsium Group, discusses building a digital workplace strategy Read more

Webinar: Exploring the Digital Workplace

2018-10-07T17:03:25-04:00

Webinar: Exploring the Digital Workplace Exploring the Digital Workplace, a webinar recorded on April 18, 2018, provides an overview of digital workplace technology and how it is re-writing the rules of WFM and HCM. Steve Kramer, WorkJam’s CEO, discusses the emergence of digital workplace technology. Will Eadie, VP of Sales and Strategy, discusses Read more

How can Healthcare Benefit from a Digital Workplace?

2021-03-08T14:37:32-05:00

Download: WorkJam for Healthcare Brochure In this brochure, get a comprehensive look at the WorkJam platform, broken down into modules, to understand how the WorkJam Digital Workplace engages healthcare employees like never before by integrating previously fragmented HR functions into one end-to-end solution. Complete the form to download a copy Read more

A Day in the Life of an Engaged Healthcare Employee

2021-03-08T14:43:05-05:00

Download: A Day in the Life of an Engaged Healthcare Employee Read how to avoid the turnover crisis and revolutionize patient care by taking a walk through a day in the life of an engaged nurse who uses Digital Workplace tools. Download A Day in the Life of an Engaged Read more

The Economic Impact of an Hourly Employee Missing a Single Shift

2019-03-15T12:01:22-04:00

Download: The Economic Impact of an Hourly Employee Missing a Single Shift 80% of American employees are living from paycheck to paycheck. Missing a single shift can snowball into serious financial instability, possibly preventing employees from making rent in time and to skipping groceries for the week. But the consequences echo back Read more

Why WorkJam Is A Smart Investment In Your Engagement Strategy

2021-03-08T14:46:11-05:00

Download: Why WorkJam Is A Smart Investment In Your Engagement Strategy Employee engagement has become a compelling business strategy over the last few years — driving conversation and debate in the corporate board rooms. Read how to develop a strong Return on Investment (ROI) strategy that will accelerate C-suite leaders’ adoption Read more

A Day in the Life of an Engaged Hospitality Employee

2021-03-08T14:44:24-05:00

Download: A Day in the Life of an Engaged Hospitality Employee Read how to avoid the turnover crisis in the hospitality industry by being taken through a day in the life of an engaged hospitality employee who uses Digital Workplace tools. Learn how hospitality corporations are using a Digital Workplace to prevent Read more

How to Factor People into the P&L Equation?

2021-03-08T14:47:45-05:00

Download: How to Factor People into the P&L Equation? Retailers with happy and engaged hourly workforces gain stronger brand ambassadors and customer service, as well as minimize labor costs. WorkJam’s study, Factoring People into the P&L Equation: Retail Managers Reveal the Drivers and Dividends of Hourly Employee Engagement, dives into the biggest Read more

Webinar: How is Employee Engagement Driving Operational Excellence at Shell?

2021-03-08T14:49:13-05:00

Webinar: How is Employee Engagement Driving Operational Excellence at Shell? At NRF 2017, Shell Global joined WorkJam on stage to discuss how engagement driving operational excellence. The National Retail Federation Big Idea Session covered how reveal how WorkJam is changing the retail experience for Shell, its customers, and its employees alike.. Watch to Read more

A Day in the Life of an Engaged Retail Associate

2020-08-25T18:24:19-04:00

White paper Learn how to unleash the potential of your enterprise workforce through agile scheduling, transformative communication, experiential learning, and tailored recognition by being taken through a day in the life of an engaged retail associate who uses Digital Workplace tools. Learn how retailers are using a Digital Workplace to prevent attrition, increase productivity, and Read more

Calculating the ROI of Employee Engagement

2021-03-19T02:51:25-04:00

Download: Calculating the ROI of Employee Engagement WorkJam’s report, Calculating the ROI of Employee Engagement, breaks down the return on investment of hourly employee engagement platforms, dives into the tangible impact these solutions can have on service organization cost savings and revenues, and walks through the actual calculations for an enterprise-class retailer. Complete Read more

Extending Workforce Management Solutions to Address the Hourly Labor Crisis and Engage Employees

2021-03-19T02:52:35-04:00

Download: Extending Workforce Management Solutions to Address the Hourly Labor Crisis and Engage Employees A perfect storm of regulatory, social, economic and demographic trends are transforming the nature of hourly work. To survive this evolution, businesses need a fresh approach – and fresh solutions – to managing hourly employees. WorkJam’s white paper, Extending Read more

An Inside Look at Hiring and Scheduling in the Hourly Workforce

2021-03-19T02:54:45-04:00

Download: An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce Hiring and shift management remains an imperfect and cumbersome process for service organizations and the hourly workers they employ. WorkJam’s study, An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce, dives into what challenges the hourly Read more

About WorkJam Video

2021-03-19T02:58:44-04:00

Watch: About WorkJam Video Watch our 90 second video to learn how the WorkJam Digital Workplace unleashes the potential of enterprises workforce through agile scheduling, transformative communication, experiential learning, and tailored recognition.

WorkJam Solution Overview

2021-03-19T02:57:18-04:00

Download: WorkJam Solution Overview WorkJam is the only complete, modular, and mobile-first digital workplace platform built to maximize the productivity of your frontline workforce and make your organization the employer of choice. Our enterprise-class solution helps some of the most recognizable Fortune 500 companies power their employee engagement strategies while reducing Read more