Case Study — Build v. Buy


Case Study | Build v. Buy Why did this iconic tech giant switch from building to buying their Frontline Digital Workplace and why did they choose WorkJam? And, why did the multinational operator make the decision to buy this off-the-shelf software for one of their most critical business units? Read more

Case Study – Global Coffee Brand


Case Study | Optimized Onboarding, Communications, and Learning Live in 30 Days A global coffee franchise opened the doors to its first store in Australia in 2000 and has been opening coffee houses in Sydney, Brisbane, the Gold Coast, and Melbourne ever since. Before WorkJam, this customer relied on manual communication Read more

Case Study – Scheduling and Shift Management


Case Study | Scheduling and Shift Management Our customer was looking to implement a technology solution that not only made scheduling easier and more efficient but also wanted to improve employee morale and the customer experience as a result. They achieved an activation rate above 90% with the chosen WorkJam modules. Read more

Case Study – Total Workforce Orchestration


Case Study | Fortune 500 Retailer This retailer has multiple divisions including grocery, liquor, and convenience and employs over 200,000 people–making it one of the biggest employers in the region. Their size offers their customers major advantages, such as competitive prices, easy access to goods, and impeccable customer service. Through a Read more

Case Study – The Beauty of Frontline Orchestration


Case Study | Fortune 500 Beauty Retailer The visionary retailer prides itself on anticipating trends and staying ahead of new challenges, that’s probably why they are well within the Fortune 500. One of their main goals was to develop the perfect processes to meet the needs of the 21st-century marketplace and Read more

Case Study – More Than Just a Convenience


Case Study | Petro Franchisor The challenge: Because of their franchise model, the workers representing the brand are not direct employees; thus, they are precluded from accessing the contact information of all their frontline workers. It was impossible to make sure all of their associates had the tools and training they needed Read more

Case Study – A Stylish and Sleek New Space: Big Box Home Retailer


Case Study | Big Box Home Retailer Blinded for anonymity, this home retailer's story showcases how embracing a digital workplace transformed operations. A big-box home decor retailer wanted to communicate better to their frontline workers and become more efficient operationally. With the arrival of COVID, their demand skyrocketed, and both goals turned Read more

Case Study – Global Mobility


Case Study This leading global mobility provider knows that when your offerings are similar to your competitor's, customer service is what sets you apart—as such, keeping their employees engaged and efficient is a major priority. In 2020, however, another priority arose: keeping employees well. As the COVID-19 pandemic roared through America, Read more

Case Study – Zagame’s


Case Study | Zagame Corporation Zagame’s believes that when their employees are happy, their customers are happy. As a result, their business goals involve setting up systems, processes, and tools that make life easier for their employees. WorkJam enabled Zagame’s to help their employees increase camaraderie during a stressful time, learn new Read more

Case Study – Village Entertainment


Case Study | Village EntertainmentHighly dependent upon the presence of large crowds, the entertainment industry has faced unique challenges during the coronavirus pandemic. As such, industry leaders have been tasked with managing an unprecedented challenge: keeping employees—and by extension, the public—informed, engaged, and safe amidst a maelstrom of regulatory changes and shutdowns.Fortunately, Read more

Case Study – Australian Retailer


Case study | Leading APAC RetailerHow can businesses cope with the upheaval massively unpredictable demands caused by COVID-19?Best practice points to clear and consistent communication with employees as key factor to keeping operations running as smoothly as possible.But to get into an excellent position to react, adapt, and communicate quickly this and Read more

Case Study – Chatime


Case study | Chatime Chatime is a global teahouse franchise with 1,000 plus corporate and franchise stores in 38 countries including Australia, the United States, and Canada. With bubble tea as its signature product, Chatime dominates the Australian tea market with its distinctive purple branding and innovative marketing campaigns. Chatime is Read more

A Recipe for Success – Sticky Fingers Case Study


Download: A Recipe for Success - Sticky Fingers Case Study Read how Sticky Fingers uses WorkJam’s mobile-first digital workplace platform to drive operational efficiencies and improve the employee experience. Download the case study, A Recipe for Success - Sticky Fingers Case Study, to learn how WorkJam can help restaurants and other service organizations Read more