Case Study | Zagame Corporation Zagame’s believes that when their employees are happy, their customers are happy. As a result, their business goals involve setting up systems, processes, and tools that make life easier for their employees. WorkJam enabled Zagame’s to help their employees increase camaraderie during a stressful time, learn Read more
How to Develop and Achieve a Resilient Workforce
Sean Cox2020-12-15T12:06:35-05:00White Paper Keeping employees productive is a challenge that just about every enterprise faces. Managing teams across multiple locations is a demanding task. The challenges of disseminating information and motivating your workforce reaches a whole new level when operations change quickly, e.g. pandemic. Our white paper covers a range of topics Read more
The Learning Experience at Tomorrow’s Workplace
Natalie Hadida2021-02-01T13:26:47-05:00White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more
Maintaining Operational Resiliency for a Competitive Edge – Best Practices from the Frontline
Natalie Hadida2020-12-04T11:34:28-05:00White Paper As the COVID-19 pandemic raged on around the world, frontline and essential service employers of all sizes had to change their approach multiple times completely. Outdated and manual processes – requiring black and white printouts and memos on dusty message boards – no longer cut it. Head office, as well Read more
Navigating Uncertainty by Creating a Resiliency Framework
Natalie Hadida2020-12-02T16:17:44-05:00White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more
Humanizing Your COVID-19 Response – 4 ways to do it right
Natalie Hadida2020-12-02T16:16:00-05:00White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more
WorkJam Essentials Package
Sean Cox2020-08-06T15:51:54-04:00Data sheet | Start communicating with all of your frontline employees by next week Companies from Forward Corporation to Shell, from Village Cinemas and Sticky Fingers to Ulta, are using use WorkJam’s Digital Workplace Platform to navigate the business challenges & opportunities and align over 2 million frontline associates towards the same Read more
Sustaining Competitive Advantage Through Effective Crisis Management with WorkJam
Kai Fickenscher2020-08-25T18:30:10-04:00White PaperManagement teams at both essential and non-essential businesses are grappling with major questions about how to manage their frontline employees as the COVID-19 pandemic runs its course. WorkJam has co-developed a tiered framework with its customers, some of the most recognizable brands in the world, to assist management teams in being ready to Read more
Crisis Management
Kai Fickenscher2020-06-19T14:47:20-04:00Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more
Module overview: Messages
Sean Cox2020-06-19T14:46:54-04:00Data sheet | Module overview: Messages Can you reach all your frontline employees in an instant? The reality is that your employees are already messaging with each other, just not on an approved compliant and auditable app. Without a company-sanctioned solution in place, employees turn to insecure freeware options to have conversations Read more
Utilizing a Digital Workplace in a Franchise Model
Ali Longshore2020-07-29T15:53:18-04:00White paper 79% of customers say they want a personalized in-store experience. For franchise organizations, the key to keeping customers satisfied is ensuring a consistent customer journey – every time at every location. However, in most franchise organizations, corporate doesn’t have a direct connection to frontline workers, which means training, compliance, and corporate communication are Read more
WorkJam for Food Service
Ali Longshore2020-04-30T12:09:02-04:00WorkJam for Food Service Unleash the potential of your frontline workforce with WorkJam. Attrition levels in the food services industry hit a whopping 74.9% in 2018. Frontline employees struggle with careers where they feel a lack of engagement and, as such, leave after only a few months. Managers find themselves stuck in a cycle of hiring and Read more
A Day in the Life of an Engaged Food Service Employee
Sean Cox2020-04-30T12:09:45-04:00A Day in the Life of an Engaged Food Service Employee In food services, turnover has reached a crisis point—as of 2018, the turnover rate for the industry was 74.9%. Managers devote too much time to finding new employees, training them, and doing what they can to keep them—only to have to Read more
What is a Digital Workplace… And Why Do You Need One?
Ali Longshore2020-08-10T16:50:15-04:00White Paper | What is a Digital Workplace... And Why Do You Need One? Digital workplace platforms are creating a lot of chatter in executive circles. The companies who swear by them say they can improve employee engagement, reduce turnover, and even boost the bottom line. What are digital workplaces, though? And Read more
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