Case Study – Global Coffee Brand


Case Study | Optimized Onboarding, Communications, and Learning Live in 30 Days A global coffee franchise opened the doors to its first store in Australia in 2000 and has been opening coffee houses in Sydney, Brisbane, the Gold Coast, and Melbourne ever since. Before WorkJam, this customer relied on manual communication Read more

Case Study – Zagame’s


Case Study | Zagame Corporation Zagame’s believes that when their employees are happy, their customers are happy. As a result, their business goals involve setting up systems, processes, and tools that make life easier for their employees. WorkJam enabled Zagame’s to help their employees increase camaraderie during a stressful time, learn new Read more

How to Develop and Achieve a Resilient Workforce


White Paper Keeping employees productive is a challenge that just about every enterprise faces. Managing teams across multiple locations is a demanding task. The challenges of disseminating information and motivating your workforce reaches a whole new level when operations change quickly, e.g. pandemic. Our white paper covers a range of topics Read more

The Learning Experience at Tomorrow’s Workplace


White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

Navigating Uncertainty by Creating a Resiliency Framework


White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

Humanizing Your COVID-19 Response – 4 ways to do it right


White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

WorkJam Essentials Package


Data sheet | Start communicating with all of your frontline employees by next week Companies from Forward Corporation to Shell, from Village Cinemas and Sticky Fingers to Ulta, are using use WorkJam’s Digital Workplace Platform to navigate the business challenges & opportunities and align over 2 million frontline associates towards the same Read more

Crisis Management


Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more

Utilizing a Digital Workplace in a Franchise Model


White paper 79% of customers say they want a personalized in-store experience. For franchise organizations, the key to keeping customers satisfied is ensuring a consistent customer journey – every time at every location.  However, in most franchise organizations, corporate doesn’t have a direct connection to frontline workers, which means training, compliance, and corporate communication are Read more

Food Service: Boost repeat business and create a pleasurable dining experience


Food Service: Boost repeat business and create a pleasurable dining experience Unleash the potential of your frontline workforce with WorkJam.  Attrition levels in the food services industry hit a whopping 74.9% in 2018. Frontline employees struggle with careers where they feel a lack of engagement and, as such, leave after only a few months.  Managers find themselves Read more

A Day in the Life of an Engaged Food Service Employee


A Day in the Life of an Engaged Food Service Employee In food services, turnover has reached a crisis point—as of 2018, the turnover rate for the industry was 74.9%. Managers devote too much time to finding new employees, training them, and doing what they can to keep them—only to have to Read more

What is a Digital Workplace… And Why Do You Need One?


White Paper | What is a Digital Workplace... And Why Do You Need One? Digital workplace platforms are creating a lot of chatter in executive circles. The companies who swear by them say they can improve employee engagement, reduce turnover, and even boost the bottom line. What are digital workplaces, though? And Read more