The Learning Experience at Tomorrow’s Workplace

2020-12-02T16:19:33-05:00

White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

Maintaining Operational Resiliency for a Competitive Edge – Best Practices from the Frontline

2020-12-02T16:18:07-05:00

White Paper As the COVID-19 pandemic raged on around the world, frontline and essential service employers of all sizes had to change their approach multiple times completely. Outdated and manual processes – requiring black and white printouts and memos on dusty message boards – no longer cut it. Head office, as well as regional management, need up-to-the-minute Read more

Navigating Uncertainty by Creating a Resiliency Framework

2020-12-02T16:17:44-05:00

White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

Humanizing Your COVID-19 Response – 4 ways to do it right

2020-12-02T16:16:00-05:00

White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

WorkJam Essentials Package

2020-08-06T15:51:54-04:00

Data sheet | Start communicating with all of your frontline employees by next week Companies from Forward Corporation to Shell, from Village Cinemas and Sticky Fingers to Ulta, are using use WorkJam’s Digital Workplace Platform to navigate the business challenges & opportunities and align over 2 million frontline associates towards the same Read more

Crisis Management

2020-06-19T14:47:20-04:00

Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more

Module overview: Messages

2020-06-19T14:46:54-04:00

Data sheet | Module overview: Messages Can you reach all your frontline employees in an instant? The reality is that your employees are already messaging with each other, just not on an approved compliant and auditable app. Without a company-sanctioned solution in place, employees turn to insecure freeware options to have conversations Read more

Utilizing a Digital Workplace in a Franchise Model

2020-07-29T15:53:18-04:00

White paper 79% of customers say they want a personalized in-store experience. For franchise organizations, the key to keeping customers satisfied is ensuring a consistent customer journey – every time at every location.  However, in most franchise organizations, corporate doesn’t have a direct connection to frontline workers, which means training, compliance, and corporate communication are Read more

WorkJam for Food Service

2020-04-30T12:09:02-04:00

WorkJam for Food Service Unleash the potential of your frontline workforce with WorkJam.  Attrition levels in the food services industry hit a whopping 74.9% in 2018. Frontline employees struggle with careers where they feel a lack of engagement and, as such, leave after only a few months.  Managers find themselves stuck in a cycle of hiring and Read more

A Day in the Life of an Engaged Food Service Employee

2020-04-30T12:09:45-04:00

A Day in the Life of an Engaged Food Service Employee In food services, turnover has reached a crisis point—as of 2018, the turnover rate for the industry was 74.9%. Managers devote too much time to finding new employees, training them, and doing what they can to keep them—only to have to Read more

What is a Digital Workplace… And Why Do You Need One?

2020-08-10T16:50:15-04:00

White Paper | What is a Digital Workplace... And Why Do You Need One? Digital workplace platforms are creating a lot of chatter in executive circles. The companies who swear by them say they can improve employee engagement, reduce turnover, and even boost the bottom line. What are digital workplaces, though? And Read more