White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

White Paper As the COVID-19 pandemic raged on around the world, frontline and essential service employers of all sizes had to change their approach multiple times completely. Outdated and manual processes – requiring black and white printouts and memos on dusty message boards – no longer cut it. Head office, as well Read more

White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

Case study | Leading APAC RetailerHow can businesses cope with the upheaval massively unpredictable demands caused by COVID-19?Best practice points to clear and consistent communication with employees as key factor to keeping operations running as smoothly as possible.But to get into an excellent position to react, adapt, and communicate quickly this and Read more

White Paper | Loss Prevention How quickly would shrink improve if your organization’s loss prevention professionals and retail employees had the tools, they needed to prevent shoplifting? With the right training, communication, scheduling, task management, and other tools, retailers can have the upper hand. Field LP managers can ensure all their Read more

White Paper | ExpressPay Employing financially stressed workers leads to issues like attendance violations, higher training costs, and reduced employee retention. Ultimately, all that translates to subpar customer experiences and lower sales. There is a solution to improve employees' financial wellbeing: ExpressPay. More than just a perk that you offer to Read more

On-demand webinar On-boarding… Re-boarding… New health and safety procedures… Keeping staff safe at all times… Training and upskilling crews to the new necessary… Across Europe and the UK, management teams are grappling with major challenges on how to restart or ramp up their operations as countries, counties & provinces roll Read more

Worksheet Best Practices Collected from Market Leading Retailers To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase operational Read more

Worksheet Best Practices Collected from Market Leading Organizations To fully address the current pandemic as well as future crises, collaboration across business functions is key. Communication informs and aligns the entire organization. Training equips employees with additional necessary skills. Task Management ensures consistent execution across the frontline. Staffing tools increase operational Read more

Data sheet | Start communicating with all of your frontline employees by next week Companies from Forward Corporation to Shell, from Village Cinemas and Sticky Fingers to Ulta, are using use WorkJam’s Digital Workplace Platform to navigate the business challenges & opportunities and align over 2 million frontline associates towards the same Read more

On-demand webinar | hosted with Chain Store Age As retail responds to the COVID pandemic and moves into a recovery phase, fulfilling health & safety measures along with government mandates at all levels has become critical to success. Task management, communications, and training for frontline employees have all become focal points, driving Read more

WorkJam for Merchandising Merchandisers and Vendors are essential to the retailer landscape, but they are siloed with few processes and tools that enable them to collaborate and work with the stores together effectively. Merchandisers often have little contact with frontline employees, while associates have no way to ask questions or get product knowledge. Read more

WorkJam for Operations Whether it’s healthcare or retail, distribution centers, or manufacturing, there is an overreliance on manual processes. To communicate with frontline workers, leadership depends on location managers to physically distribute information printed out in black and white or face-to-face conversation. There is no easy way to ensure frontline staff is aware Read more

WorkJam for Internal Communications When an organization lacks modernized communication channels, customers deal with a poor experience as a result of frontline employees who lack up-to-date information about products and services. WorkJam offers four communication solutions that can fit a wide array of use cases. And, all WorkJam solutions apply the principle Read more

White PaperManagement teams at both essential and non-essential businesses are grappling with major questions about how to manage their frontline employees as the COVID-19 pandemic runs its course. WorkJam has co-developed a tiered framework with its customers, some of the most recognizable brands in the world, to assist management teams in being ready to Read more

Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more

White paper | Why organizations need to rethink frontline execution Whether you are in retail, healthcare, manufacturing, or another industry, every organization’s leadership team strives for greater efficiency. The goal? Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in Read more

A Day in the Life of a Store Manager Using a Digital Workplace Get the facts. Help store managers be more productive.  Retail store managers spend up to a quarter of their shifts doing administrative tasks that take them off the store floor and into the back room – away from customers Read more

How can Retailers drive revenue and increase customer loyalty? Adapt to the ever-changing retail landscape while improving the customer experience.  The retail landscape is changing. Turnover levels have hit nearly 60%. Frontline employees are struggling to turn their jobs into careers due to low levels of engagement. Managers are getting stuck in a cycle of recruiting, hiring, and training.  What Read more

We are proud to introduce you to the WorkJam Digital Workplace - a new and exciting engagement tool that bridges the gap between existing back-office systems and the needs of today business and emerging workforce. WorkJam is a mobile and web-based digital workplace platform that unleashes the potential of your enterprise workforce through Read more