Bringing the Village Together: Village Entertainment
Case Study | Entertainment & Hospitality
Co-developed with Axsium Group
WorkJam is a comprehensive digital frontline workplace that enables entertainment and hospitality organizations to execute rapid operational shifts, maintain strict regulatory compliance, and keep frontline employees informed during periods of high volatility.
The Challenge: Unprecedented Operational Agility
Highly dependent on the presence of large crowds, the entertainment industry requires massive operational agility. When faced with sudden regulatory changes, mandated shutdowns, or rapid reopening procedures, industry leaders are tasked with a critical mandate: keeping frontline employees—and by extension, the public—informed, engaged, and safe.
The Solution: A Resilient Digital Infrastructure
Fortunately, Village Entertainment had a proven operational infrastructure in place to navigate these disruptions. By partnering with WorkJam and Axsium Group (a global Workforce Management consulting firm and trusted WorkJam implementation partner), they deployed a unified digital workplace to orchestrate their frontline workforce.
What You Will Learn in this Case Study:
- Rapid Crisis Communication: How to utilize secure, targeted employee communications to instantly reach affected staff during localized facility closures or shift changes.
- Health & Safety Compliance: How to leverage digital audits and task management to instantly enforce new public safety protocols and standard operating procedures (SOPs).
- Workforce Readiness: Strategies to maintain employee morale and operational readiness, even during a maelstrom of macro-economic disruptions.
Download the Full Case Study
Complete the short form below to learn how Village Entertainment leverages WorkJam to build a resilient, agile frontline workforce.