A global coffee franchise opened the doors to its first store in Australia in 2000 and has been opening coffee houses in Sydney, Brisbane, the Gold Coast, and Melbourne ever since. Before WorkJam, this customer relied on manual communication methods for relaying information between the head office and store managers. In turn, managers used a mix of in-person meetings, SMS, and non-compliant tools.
The grande idea? Frontline Communication, Training, Staffing, Onboarding, and Compliance through One App.
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