By Use Case

Conduct location walks with ease. Report down as well as up – in just moments, assigning awards or corrective actions as needed. Make sure all locations represent the vision 100%. Empower each location to report with photos and videos. Track incidents as they occur. Manage and assist your staff in real-time with best practice training and support communications. Measure each location’s proficiency against their performance. Make informed decisions and focus on key areas of need to ensure representation of the vision, training and support consistency.

There is no doubt that there is a crisis in healthcare; with resource challenges, and increasing patient expectations, no wonder turnover has been averaging 25% for the past few years – and this is pre-pandemic. As the pandemic rages on, of the employees who remain, they feel stressed and burned out, disillusioned with the day-to-day paradigm in which they reside. WorkJam helps healthcare organizations with staffing, training, and communications challenges to vastly improve their entire operation. The platform ensures that mission-critical workers are fully enabled, and that diverse teams across your healthcare system are all fully connected, leading to a cohesive working culture. It provides sophisticated and ongoing training packages, helps eliminate wasteful practices, and delivers all this in a safe, secure, private, and fully encrypted environment.

Workplace learning has historically been a back-office system. The challenge has always been that you need your associates to learn new skills as much as you want them out on the floor. The fact is that LMS systems, even ones with mobile apps, don’t always get the adoption and saturation you need to achieve the desired results. This results in high opportunity cost on many levels; first and foremost, your customers are underserved by less skilled associates. Companies can achieve incredible results by implementing a learning model that can host micro-learning, active learning, collaborative learning, and retention.

Worker expectations have evolved significantly. Modern employees — especially those working on the front lines — expect a digital relationship with their employers that allows them to easily connect and communicate. They’re also choosing to work for organizations that meet certain moral standards and align with their personal values. On the consumer side, shoppers are demanding higher levels of service and consistency across multiple sales channels. To stay competitive in both the consumer and employment landscape, organizations must step up their digital transformation (DT) and diversity & inclusion (D&I) initiatives.

Health and Safety wins the race. Utilize mandatory health check surveys paired with mobile punching, communication, and micro-training to minimize the spread of COVID-19, enforce ever-changing health and safety rules and alert staff who may have come into contact with an employee reporting symptoms — keep their employees, and clientele safe.

Shift your staffing capabilities into overdrive. Filling open shifts can be a challenge for managers. Even when there are enough employees to satisfy the needs of the schedule, those employees aren’t always available to work. This leads to managers making a lot of outbound calls while racing to fully staff shifts. WorkJam’s Open Shift Marketplace brings together the best combination of usability, functionality, and intelligent filtering to create an on-demand labor pool, allowing managers to dramatically improve staffing by enabling your workforce to become a proactive partner in finding and filling open shifts. Broadcast open shifts beyond manager home locations with ease. This solution also offers an employee 5 ways to swap a shift with capable coworkers whereas most WFM solutions only offer 1.

Here, There and Everywhere Enable Frontline Orchestration Through Your Collaboration Platforms WorkJam Everywhere takes WorkJam’s enterprise-class, proven capabilities in task management, employee self-service, open-shift marketplace, learning, and operational excellence and modularizes them to be pluggable into a variety of employee facing technologies and devices. Frontend functionality is powered with a common backend administration system, enabling HR, OPS, and IT to define operational roles, tracks, and abilities clearly.

ManpowerGroup Talent Solutions RPO and WorkJam are excited to offer a distinctive partnership and unique market proposition to employers of all sizes and industries. WorkJam and Talent Solutions RPO can help you build a competitive advantage in a commoditized environment. We regularly help customers achieve their hiring goals and a reduction in turnover of 10% and a return on investment of more than 400%. We’d love to show you how.

Workforce Orchestration: employee learning, communication, and task management belong together. A true digital workplace consolidates all these necessary activities into a single app for any mobile device or collaboration platform. It becomes your frontline workers’ central tool for managing their work and helps growing relationships, engagement and, ultimately, revenue. WorkJam customers typically see an average 89% adoption rate as employees respond positively to all the value being delivered into their hands. As an employer, you can address your most pressing challenges by streamlining your operations with a frontline digital workplace platform.

Ask any organizational leader about their operational goals, you’ll get similar responses: Reduce turnover and absenteeism, fewer safety incidents, improved compliance, a more knowledgeable staff and a consistent customer experience. But when an organization lacks digitized communication down to each hourly associate their goals are really just wishes. WorkJam streamlines communications down to each hourly employee, compliantly, helping you to drive a consistent employee and customer experience – ensuring that everyone has the information, context, and tools needed to be successful in their roles.

Don’t wait for another major crisis born out of the COVID-19 pandemic. WorkJam co-developed a tiered framework with key customers, some of the most recognizable brands in the world, to assist management teams in being ready to address these challenging questions: How does my business stay connected to its employees? How can I mobilize employees back to locations quickly and regionally? How can I rapidly deploy policies and procedures to the frontline keeping employees and customers safe when this may vary across regions? What is the best way to onboard new employees as quickly and consistently as possible? How can I be prepared to manage my frontline employees for any future changes that could happen as the pandemic continues into later stages?

Make it an engrossing experience. Ensure efficiency across your in-store and warehouse workforce like Kroger, Woolworths, and Schnucks. Build highly loyal and enabled employees, and deliver an exceptional customer experience WorkJam enables grocers to bridge the communication gap between corporate, management, and frontline employees, with real-time messaging, micro-training, ExpressPay, schedule, and task management. At WorkJam we call this: Workforce Orchestration

Winning at ecommerce and omnichannel is now crucial. WorkJam Orchestration with ecommerce partner Digital Goodie delivers a fully customizable eCommerce and fulfillment platform that connects online and brick and mortar into a seamless experience for the customer. With WorkJam and Digital Goodie, grocers can rapidly scale online operations and communications.

Change the merchandising experience completely. By building connections between corporate, merchandisers, vendors, managers, and frontline employees, WorkJam ensures that everybody is passionate about the products on the shelves. Communicating pertinent bite-sized and easily digestible product posts and micro-learnings onto the shop floor enables your teams like never before. Giving associates product knowledge helps them be more engaged and delivers better product sell-through as customers receive an exceptional experience every time.

Attain better operational execution. Align the frontline with the most comprehensive Retail Task Management solution on the market today. Co-developed with leading retailers Ulta Beauty and Shell, WorkJam helps you deliver a consistent customer experience location to location. Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in as streamlined a way as possible. The siloed, dated, non-transparent status quo simply won’t do anymore. To maximize efficiency, compliance, and savings while improving processes, organizations need to take their task management out of the back-office and onto the floor

Shrinkage Happens, but what if you had WorkJam? How quickly could you improve the situation if shrinkage was top of mind every day? With the right training, communication, scheduling, task management, and other tools, retailers can have the upper hand. Field LP managers can ensure all their detectives have the proper certifications and frontline retail employees know how best to display high-theft items. With the right information at the right time, employees are better equipped to handle sensitive situations. Enable your loss prevention and retail staff with the tools they need to prevent shoplifting by bringing everything they need in one place. Let WorkJam and our loss prevention experts from tSCG can improve performance, reduce internal and external causes of shrink, to deter theft before it happens.

Bring the Digital Workplace to your frontline — add it to your ADP platform. Watch your productivity and WFM investment soar. WorkJam links and syncs to ADP systems like eTime to enable your entire workforce with a cutting-edge Task Management, Learning, and Communications platform that fits in the palm of their hands. WorkJam also delivers WFM self-service tools as well to provide a single source of truth for all hourly workers. Together, our platform enables complete end-to-end management so organizations can drive both productivity, and customer experience,

Add another dimension to your UKG platform - frontline enablement. WorkJam links and syncs to UKG Dimensions so you can enable your entire workforce with a cutting-edge Task Management, Learning and Communications platform that fits in the palm of their hands. WorkJam also delivers WFM self-service tools as well to provide a single source of truth for all hourly workers. Together, our platform enables complete end-to-end management so organizations including Fresh Ideas and Health Sciences North can drive both productivity, and customer experience at the same time.

Join Ulta Beauty, Woolworths, AEO, and Aramark. Add Value, ROI and Frontline Results. WorkJam links and syncs to Workforce Central so you can enable your entire workforce with a cutting-edge Task Management, Learning and Communications platform that fits in the palm of their hands. WorkJam also delivers WFM self-service tools as well to provide a single source of truth for all hourly workers. Together, our platform enables complete end-to-end management so organizations can drive both productivity, and customer experience.

BlueYonder + WorkJam delivers better frontline operations. WorkJam and BlueYonder have partnered to offer a powerful workplace solution. Deliver your workforce the digital advantages of: Task and Shift Management, Employee Learning, Employee Communications, Simple Self-Service & Mobile Punch. Through this comprehensive solution, employees can seamlessly trade shifts, managers can ensure compliance with labor regulations, and corporate can curate critical information targeted to each audience segment. With this distinct advantage, your organization can improve employee sentiment and offer customers a memorable experience.

ExpressPay can improve retention and performance. Employing financially stressed workers leads to issues like attendance violations, higher training costs, and reduced employee retention. Ultimately, all that translates to subpar customer experiences and lower sales. There is a solution to improve employees’ financial wellbeing: ExpressPay. More than just a perk that you offer to employees, ExpressPay can help you run smoother operations, have happier customers, and be more competitive both in recruiting and the market in general.