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How the Service Industry Can Bring Scheduling Practices Into the 21st Century

How the Service Industry Can Bring Scheduling Practices Into the 21st Century Unlike a 9-to-5 desk job, the hourly worker experience is subject to unique scheduling challenges that – without effective daily management – can [...]

How Retailers Can Reduce the Negative Effects of Turnover

How Retailers Can Reduce the Negative Effects of Turnover Without effective workforce management, retail turnover can be hard to avoid. Encouraging engagement and its byproduct, loyalty, among hourly retail associates has always been an uphill [...]

Halloween: Empowering Associates

Halloween: Empowering Associates According to a National Retail Federation (NRF) survey, Halloween spending could reach $9.1 Billion this year. That figure is up from their estimate of $8.4 Billion spent in 2016. The survey continues [...]

How to Avoid Playing Telephone With Your Employees

How to Avoid Playing Telephone With Your Employees Remember playing Telephone as a kid in elementary school? Sitting on the ground in your classroom, waiting for your classmate next to you to turn with a giggle [...]

4 Ways Frequent Employee Surveys Can Help Stimulate Your Business ROI

4 Ways Frequent Employee Surveys Can Help Stimulate Your Business ROI With annual employee evaluations going the way of extinction, service industry businesses are turning to more frequent, “pulse” surveys to help drive their corporate [...]

Digital Learning Experience Solutions: Meeting Employee Expectations in an On-Demand World

Digital Learning Experience Solutions: Meeting Employee Expectations in an On-Demand World From Netflix to Amazon’s Alexa, we’ve become accustomed to innovative digital platforms that provide information and entertainment at our fingertips. Over the last five [...]