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Talent, Tech and the Personal Touch: Recapping Themes from NRF 2017

Talent, Tech and the Personal Touch: Recapping Themes from NRF 2017 Another year of Retail’s BIG Show is in the books. Three days of keynotes and exhibit hall conversations about the industry’s most pressing obstacles [...]

Three Ways to Respond to Unpredictable Staffing Demands

Three Ways to Respond to Unpredictable Staffing Demands Managing hourly employees in the service industry has never been easy. But over the last few years, it’s become employers’ Achilles heel. Tight profit margins and competition [...]

Three Ways Gamification Can Elevate Hourly Worker Engagement

Three Ways Gamification Can Elevate Hourly Worker Engagement When Pokémon Go debuted in July, few could have predicted the hysteria it would incite. Within its first week, the augmented reality game became the most downloaded [...]

New Study: What Retail Managers Revealed About Hourly Associate Engagement

New Study: What Retail Managers Revealed About Hourly Associate Engagement Managing hourly associates has always been a key challenge and critical differentiator for retail brands. Today, between local and nationwide movements for a higher minimum [...]

Personalizing the Brand Experience Through an Employee Engagement Platform

Personalizing the Brand Experience Through an Employee Engagement Platform In the retail industry, associates and management may be the first people in the company to feel the positive impact of employee engagement tools, but they’re [...]

Three Ways to Motivate Your Seasonal Workforce During the Holiday Bustle

Three Ways to Motivate Your Seasonal Workforce During the Holiday Bustle September is here, which means fall is upon us. It also means service organizations will start ramping up their holiday workforce. During the holiday [...]