Library

We’ve put together some great information we think you’ll find insightful. Check out recent white papers, webinars, case studies, and more.

Video

Good Jobs Strategy:A Framework for Growth – On-demand Webinar

Good Jobs Institute and WorkJam lay out a framework for retail growth. Sarah Kalloch and Louise Clements discuss how organizations can take steps to create "good jobs," what role technology plays in the future of frontline work, and what the future holds for companies that invest in their frontlines.

Enhance Loss Prevention and Combat Organized Retail Crime

Loss prevention and asset protection are paramount concerns. To combat organized retail crime (ORC) effectively, retailers are shifting from traditional yearly audits to more frequent monthly and quarterly audits.

Infographics

A Day in the Life of an Engaged Grocery Employee

WorkJam’s infographic showcases how grocers improve EX with a digital frontline workplace. Productivity from start to finish.

Infographics

A Day in the Life of an Engaged Factory Worker

WorkJam’s infographic showcases how manufacturers use a digital frontline workplace to improve the experience of factory workers — creating happy, engaged employees for higher productivity.

Podcast: Scaling Customer Satisfaction Through Employee Engagement

WorkJam's Andy Nicholas joined Melissa Gonzales on her Market Scale podcast to talk about employee experience and its direct tie to customer satisfaction.

Forrester: Elevate The Frontline To Elevate The Business

New Forrester report, commissioned by WorkJam, explores the four operational pillars of frontline work — scheduling, training and learning, task management, and communications — and their relationship with business outcomes.

Video

On-Demand Video: Frontline Work is on the Verge of a Revolution

73% of decision-makers say digital transformation initiatives have not yet reached the frontline. Dr. McQuivey, Forrester, outlines how frontline employee investments, and lack thereof, impact business outcomes.

Video

Increasing Frontline Retention through a Culture of Learning

Learning is no longer a nice-to-have. Employees with access to personal development paths lead to... Increased productivity, greater engagement, innovations at work, and better culture

A Day in the Life of an Engaged Retail Associate

WorkJam’s infographic showcases how retailers use a digital frontline workplace to improve the experience of hourly associates — creating happy, engaged employees for higher productivity.