Good Jobs Institute and WorkJam lay out a framework for retail growth. Sarah Kalloch and Louise Clements discuss how organizations can take steps to create "good jobs," what role technology plays in the future of frontline work, and what the future holds for companies that invest in their frontlines.
Loss prevention and asset protection are paramount concerns. To combat organized retail crime (ORC) effectively, retailers are shifting from traditional yearly audits to more frequent monthly and quarterly audits.
WorkJam’s infographic showcases how manufacturers use a digital frontline workplace to improve the experience of factory workers — creating happy, engaged employees for higher productivity.
WorkJam's Andy Nicholas joined Melissa Gonzales on her Market Scale podcast to talk about employee experience and its direct tie to customer satisfaction.
New Forrester report, commissioned by WorkJam, explores the four operational pillars of frontline work — scheduling, training and learning, task management, and communications — and their relationship with business outcomes.
73% of decision-makers say digital transformation initiatives have not yet reached the frontline. Dr. McQuivey, Forrester, outlines how frontline employee investments, and lack thereof, impact business outcomes.
Learning is no longer a nice-to-have. Employees with access to personal development paths lead to...
Increased productivity, greater engagement, innovations at work, and better culture
WorkJam’s infographic showcases how retailers use a digital frontline workplace to improve the experience of hourly associates — creating happy, engaged employees for higher productivity.
