Case Studies2021-01-20T15:02:21-05:00

Case Studies

Our customers are using the WorkJam Digital Workplace to create a more knowledgeable, engaged and productive workforce and enabling the workforce of the future. Here are some of their stories.

Essential tools for essential operations: Shell on-demand webinar
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Engaging and communicating with a growing workforce:
Chatime case study

Chatime is a global teahouse franchise with 1,000 plus corporate and franchise stores in 38 countries including Australia, the United States, and Canada. It is the fastest growing tea franchise in Australia, having opened over 125 “T-Breweries” in the past ten years.

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Building a beautiful employee experience with task management and more:
Ulta Beauty video

Ulta Beauty is lauded for its top performance in the retail industry—leading the way with highly engaged and productive frontline associates.

Watch Diane Randolph, Ulta Beauty CIO, discuss how Ulta Beauty brings together WorkJam’s Task Management and Digital Workplace to empower frontline associates, store managers, and headquarters employees.

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Mobile Punch + Health Check: Zagame Corporation Video

Zagame Corporation is one of the Australian hotel and service industry’s most respected and well-known businesses.

To keep employees and customers safe during the pandemic, Zagames rolled-out automated health checks within WorkJam. The health checks tied into WorkJam’s mobile punching functionality to ensure all on-shift team members are ready to serve patrons.

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Staying ahead of COVID-19:
Tales from a leading retailer

Like many other companies working through COVID-19 challenges, this leading retailer knew that clear and consistent communication with employees would be key to keeping their business running as smoothly as possible. Fortunately, they already had that level of communication, thanks to their digital workplace, WorkJam.

Learn how the retailer handled the massively unpredictable—and unpredictably massive—demands involved with navigating the global pandemic.

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Bringing the village together: Village Entertainment

Highly dependent upon the presence of large crowds, the entertainment industry has faced unique challenges during the coronavirus pandemic. As such, industry leaders have been tasked with managing an unprecedented challenge: keeping employees—and by extension, the public—informed, engaged, and safe amidst a maelstrom of regulatory changes and shutdowns.

Learn how Village Entertainment uses WorkJam to rise to the COVID-19 challenge.

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Next-level hospitality management with digital training and communication: Zagame Corporation

Zagame’s believes that when their employees are happy, their customers are happy. As a result, their business goals involve setting up systems, processes, and tools that make life easier for their employees.

Learn how WorkJam has enabled Zagame’s to help their employees increase camaraderie during a stressful time, learn new skills and procedures, and meet unpredictable compliance requirements.

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A recipe for success:
Sticky Fingers case study

From the moment a customer walks into Sticky Fingers to the moment they leave, the staff is trained to deliver “legendary service.” It all starts with an employee holding the door open to greet you as you enter the restaurant. The Memphis-style barbecue restaurant is best-known for their hickory smoked meats served with a side of southern hospitality.

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